Please feel free to share a comment
Check out my other photos
Showing posts with label Post Office. Show all posts
Showing posts with label Post Office. Show all posts
Thursday, June 13, 2013
Congratulations to the Post Office
Yesterday, I was at the Wappingers Falls NY Post Office to mail Father's Day cards. A couple ahead of me on line was unfamiliar with sending a gift through the mail. As they told this to the clerk, he explained Express Mail or Priority Mail and told them the price of each service. Then, the clerk showed the couple how the box was reversible, that is, one side was to be used for Express Mail and the reverse side for Priority Mail. I don't know how long they have been doing this, but what a great idea. This one cost-saving change cut down the amount of boxes needed to provide to the public. I hope the employee who suggested this was given a promotion. We need more people who think like this in our Post Office. Also, the clerk displayed the epitome of customer service. In light of my complaints about this organization, I am happy to share these positive notes. In my opinion, this is evidence of the Post Office getting it right. Congratulations.
Thursday, February 28, 2013
Clairmont Post Office
Yesterday, I went to the Post Office for more stamps. I know, I know....I should have purchased more on Tuesday. However, I don't usually use more than three a month. Writing my grandson once a week has expanded my need.
However, this time I visited the Post Office in the North Clairmont section of San Diego. This is a very nice community. This Post Office is a very busy place, but the line moves quickly. When I reached the Postal clerk, I requested three stamps. He quickly pulled a sheet over with some square stamps with some nondescript pale-colored drawing on them. I said I didn't want them. His retort was - that was what he was selling. I presume that they have to sell stamps left over from sheets. Anyway, he wouldn't budge. So, I asked him if that was what the other clerks were selling. He shrugged his shoulders giving me the impression that he just didn't care.
So, as a customer left the postal clerk next to him, I just moved over to this man's station. I told him I needed three stamps and then I asked if he could sell me the Purple Heart stamps. He politely told me that he would check in the back. He quickly returned to his station with a sheet of Purple Heart stamps and presented me with three. I told him that I really appreciated his help. His name was Alex. I think he should be commended for great customer service.
Since I have some birthdays coming up, I guess I'll give in and purchase a small book of stamps. Maybe this time I'll buy the "Forever Stamps."
However, this time I visited the Post Office in the North Clairmont section of San Diego. This is a very nice community. This Post Office is a very busy place, but the line moves quickly. When I reached the Postal clerk, I requested three stamps. He quickly pulled a sheet over with some square stamps with some nondescript pale-colored drawing on them. I said I didn't want them. His retort was - that was what he was selling. I presume that they have to sell stamps left over from sheets. Anyway, he wouldn't budge. So, I asked him if that was what the other clerks were selling. He shrugged his shoulders giving me the impression that he just didn't care.
So, as a customer left the postal clerk next to him, I just moved over to this man's station. I told him I needed three stamps and then I asked if he could sell me the Purple Heart stamps. He politely told me that he would check in the back. He quickly returned to his station with a sheet of Purple Heart stamps and presented me with three. I told him that I really appreciated his help. His name was Alex. I think he should be commended for great customer service.
Since I have some birthdays coming up, I guess I'll give in and purchase a small book of stamps. Maybe this time I'll buy the "Forever Stamps."
Please feel free to share a comment
Check out my other photos
Friday, February 22, 2013
Post Office
Today, I planned to walk the hills in Ocean Beach in preparation for my climb up Mt. Beacon in the Spring. I needed to send a letter to my grandson so I stopped at the Ocean Beach Post Office. I don't go there often, but when I do there is always a line. Today I waited 20 minutes for service. The girl behind me in line put her head on the table along which the line is formed and just groaned. A woman approached me and asked me when it was my turn. "please just get me two address change forms." She didn't want to get on the long line for two forms. There were now around twelve people behind me. When I joined the line, there were eight people ahead of me.
The Post Office is planning to suspend Saturday delivery in August 2013 for monetary reasons. Although electronic mailing has made substantial inroads into communication, I wonder if they gave better service, things would be different. I will repeat myself; this particular post office always has a line. So does the Midway Post Office, which I think used to be the main post office in bygone days. That Post Office definitely has more workers and provides faster service, but going there today just wasn't convenient for me..
In asking for the American Flag stamp, I was reminded that you can only get that if you purchase a $20 book of stamps. Why would they make it so difficult to express your patriotism? The stamp with the American Flag should be the easiest to get. Perhaps the executives at the Post Office should be thinking more like a customer.
The Post Office is planning to suspend Saturday delivery in August 2013 for monetary reasons. Although electronic mailing has made substantial inroads into communication, I wonder if they gave better service, things would be different. I will repeat myself; this particular post office always has a line. So does the Midway Post Office, which I think used to be the main post office in bygone days. That Post Office definitely has more workers and provides faster service, but going there today just wasn't convenient for me..
In asking for the American Flag stamp, I was reminded that you can only get that if you purchase a $20 book of stamps. Why would they make it so difficult to express your patriotism? The stamp with the American Flag should be the easiest to get. Perhaps the executives at the Post Office should be thinking more like a customer.
Please feel free to share a comment
Check out my other photos
Subscribe to:
Comments (Atom)